Using the Holland Home dial-up connection
Warning: Dial-up connections are very slow; we do not recommend using a dial-up connection to access the Holland Home system unless no other options for a high-speed connection are available. We reserve the right to discontinue the availability of dial-up connections at a future point in time.
- Download the dial-up setup file.
- When asked what to do with the downloaded file, choose Run:

- You will be prompted for two installation options. Select to make the connection available for All users, and ensure that the Add a shortcut on the desktop option is checked:

- You will see the following icon on your desktop:

- You will also see the following screen appear. This is the screen you will see every time you double-click the dial-up icon:

- The first time you use the dial-up connect, you must click the Properties button, which will bring you to the following screen:

- You will need to do the following process twice: once for the Phone number field, and once for the Backup number field. Click the Phone Book button next to Phone number, which will bring you to the following screen:

- Double-click the Access Number for Holland Home, which will bring you back to the Holland Home Dial-Up Properties window. Next, ensure that the Use dialing rules option is checked. Repeat this process for the Backup number.
- Put your Holland Home username and password in the respective boxes. Click the Connect button. You will see the computer dialing; after 30 to 45 seconds, your computer should connect, followed by a yellow arrow appearing in the system tray down by your clock:

- You are now connected to the Holland Home dial-up system. Note: While connected to dial-up, your regular Web and e-mail access will not be accessible. Only Holland Home information can be accessed while connected to dial-up.
- Finally, right-click the yellow dial-up icon in the system tray. You will see the following menu appear:

- Choose the facility you work at from the list, and proceed as you normally would when at work.
- Note: Due to the speed limitations inherent in dial-up connections, working in the Holland Home system will be very slow. There are some steps that you may be able take to improve the speed of the connection slightly; please call the HelpDesk and ask for information about "making my remote desktop connection faster over dial-up."
- When you are done working on the dial-up connection, right-click the yellow dial-up icon in the system tray and select Disconnect.